1. Introduction

Welcome to TS Communications - SSCBPL. These Terms and Conditions govern your use of our website and services provided by TS Communications - SSCBPL ("us", "we", or "our") located at www.sscbpl.in.

By accessing our website and using our services, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of them, you must not use our website or services.

2. Company Information

• Company Name: TS Communications
• Address: H.No. 1-10-75/1/1 to 401, Sapthagiri Towers, Begumpet, Hyderabad, Telangana, 500016
• Website: www.sscbpl.in
• Email: info@sscbpl.in
• Phone Number: 1800 120 112255
• Partnerships: Official franchisee for Bharat Sanchar Nigam Limited (BSNL) and Tata Teleservice Limited (TTSL)

3. Services

We provide broadband internet, fixed line services, cable TV, and in-building solutions via Fiber To The Home (FTTH) network. Our services are subject to availability in your area.

4. User Accounts

4.1 Account Creation

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

4.2 Account Security

You are responsible for safeguarding your password and for any activities under your password. You must notify us immediately upon becoming aware of any security breach or unauthorized use.

5. Service Activation and Installation

5.1 Installation

We will arrange for the installation of necessary equipment at your premises. You must ensure that you have the necessary permissions for installation.

5.2 Service Activation

Services will be activated after successful installation and verification of your identity and address documents.

6. Billing and Payment

6.1 Billing Cycle

Bills are generated on a monthly basis and will be sent to your registered email and/or postal address.

6.2 Payment Methods

We accept online payment gateways, bank transfers, and cash payments at authorized centers.

6.3 Late Payments

Late fees apply if payment is not received within the due date. Continued non-payment may result in service suspension or termination.

7. Service Usage and Limitations

7.1 Fair Usage Policy

Our services are subject to Fair Usage Policy (FUP), which may limit speed after a certain data usage.

7.2 Prohibited Activities

• Transmission of malicious software
• Unauthorized access to other computer systems
• Distribution of copyright-infringing material
• Sending unsolicited bulk messages (spam)
• Any activities violating Indian laws

8. Equipment and Devices

8.1 Ownership

All equipment provided by us remains our property unless explicitly stated otherwise.

8.2 Maintenance

You are responsible for maintaining the equipment in good condition. Damages due to negligence may incur repair or replacement charges.

9. Service Termination

9.1 Termination by Customer

You may terminate your service with a 30-day notice. Early termination fees may apply.

9.2 Termination by Us

We may suspend or terminate your service immediately if you breach these Terms.

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, punitive, incidental, special, or consequential damages.

11. Disclaimer

Our services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties.

12. Indemnification

You agree to indemnify and hold harmless TS Communications - SSCBPL from any claims or damages arising from your use of our services.

13. Changes to Terms

We reserve the right to modify these Terms. Material changes will be communicated at least 30 days in advance.

14. Governing Law

These Terms shall be governed by the laws of India.

15. Dispute Resolution

Disputes shall be resolved through arbitration in Hyderabad, Telangana, per the Indian Arbitration and Conciliation Act, 1996.

16. Contact Us

Email: info@sscbpl.in

Phone: 1800 120 112255

Last updated: March 17, 2025